Terms & Conditions

Methods of Payment

We accept Paypal payments. If you choose not to use the website to make your purchases, please contact us by any method given in Contact Us and we will try to give you a professional direct sales service.

Please note that price information is correct but products, packaging and prices are subject to change or substitution without notification.

Postage & Packing

Postage and packing costs are added at checkout.

For deliveries outside the UK please request a quotation for the cost of delivery by contacting us.

All Internet orders are sent by Royal Mail or courier depending on the weight. We aim to deliver your order within 5 working days of receipt of your order. If for any reason, we were unable to respect this time scale, we will contact and inform you of the situation. We will also contact you if we are unable to deliver your chosen product(s) within this time. On receipt of delivery, please ensure that all goods are checked.

Returns Policy

We endeavour to ensure that your order is packed and handled carefully, however if you do receive damaged or broken goods, please contact us within 2 working days to arrange replacement or a refund for the products concerned.

Cancellation Policy

You can cancel your order by contacting us directly. if cancellation is within 48hrs of delivery full charge will be made.

Shelf-Life

We aim to supply all orders with as long a shelf-life as possible with at least 6 weeks residual shelf-life on receipt. Our products are made with no preservatives.